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We take your privacy seriously.

We will strive to protect the confidentiality of the information supplied by you to us on this site.



This policy shall be deemed to apply to DealerPILOT InTune Solutions Inc. (hereinafter DealerPILOT), and all references to "we", "us" and/or "our" shall refer to DealerPILOT InTune Solutions Inc. unless otherwise stated herein.


1) Personal Information We Collect

We collect, process and/or store personally identifiable data ("Personal Information") from you and a number of sources, which include but may not be limited to web and mobile application technology (which may include but aren’t limited to mobile device camera’s, location services, etc.), primarily to provide products and services to our customers (under contracts with them) and to improve those products and services.

Sometimes we collect such data directly from you when you provide contact and other information to us through a DealerPILOT (a "Site"), or when you ask us question, make a comment, request support, or use certain services. By voluntarily providing us with Personal Information, you consent to our use of that information in accordance with this Privacy Policy. If you provide Personal Information to us electronically, you acknowledge and agree that such Personal Information may be transferred from your current location to offices and servers of ours located in the Canada consistent with applicable law.

We also may obtain such information by recording how you use our web and mobile products, for example through error reports or other usage data. When you visit a Site, certain Personal Information may be collected by recording how you interact with that Site via cookies or web beacons (see Section 2 below for further details).

DealerPILOT, in delivering its workforce management products and services, also processes data provided by its customers about their employees in order to provide the full benefit of our products and services (see Section 3 below for further details). Such data is collected under instructions set forth in the contract between DealerPILOT, and its customer.

We also collect Personal Information from candidates who use DealerPILOT web or mobile software applications and/or who apply through DealerPILOTs applicant tracking module used by our customers for the purposes of conducting our human resources responsibilities, such as hiring and conducting employee performance evaluations, administering payroll and benefits (and related record keeping), filing government reports, company network management and authentication, security, employee health and safety, facility maintenance, etc.

2) Our Sites; Cookies and Similar Technologies

When you utilize a Site, Web or Mobile Application, we may receive certain personally non-identifiable information about your use of the Site. We may store such information ourselves or it may be included in databases owned and maintained by us, our subcontractors, agents or our business partners. We may use such information and pool it with other information to track, for instance, the total number of visitors to a Site and the domain names of our visitors' Internet service providers.

Like most websites, we also collect and/or log specific Site visitor information, which may include both non-identifiable information and Personal Information, including what kind of browser visitors are on, what operating system they are using, their IP address, cookie information, time stamp and clickstream information. This data is collected through the use of log files, "cookies," "web beacon" or other similar technologies. "Cookies" are small files of data that may be sent to your web browser and stored on your computer. With "web beacons," when a visitor accesses certain pages on a Site, an anonymous notice of that visit is generated which may be processed by us. Web beacons work in conjunction with cookies to let us know what portions of our Sites are of interest to you and to help us provide you with tailored information from our Sites. We may collect and store this information and combine it with other Personal Information you have provided. Most web browsers can be configured not to accept cookies, notify you if a cookie is sent to you, or otherwise manage cookies, web beacons and similar technologies. If you turn off cookies, web beacons and similar technologies will still detect anonymous visits, but the notices they generate cannot be associated with other anonymous information or personally-identifiable information and are disregarded.

3) Online Advertising and Research

From time to time we may also use first-party and third-party cookies in online advertising efforts. When you visit a Site, third parties may set cookies on your computer and use those cookies to collect information about you, including about your computer and how you use the Site. These parties use such information to personalize and deliver targeted advertising to you on non-DealerPILOT websites. For additional information about online behavioral advertising, visit the websites of the Network Advertising Initiative and the Digital Advertising Alliance. If you would like to prevent third parties from setting and accessing cookies and similar technologies on your computer for advertising and other purposes, you can configure your browser to manage or block cookies and those technologies.

Finally, in an ongoing effort to better understand and serve all users of DealerPILOT services, we may conduct research on user demographics and interests based on the Personal Information and other information provided to us. This research may be compiled and analyzed on an aggregate basis, and we may share this aggregated data with our affiliates, agents and business partners. This aggregate information does not identify you personally.

4) Do Not Track

Like many websites, our Sites do not currently respond to "do not track" browser headers. But, you can take steps to limit tracking by erasing cookies and similar technologies from your computer's hard drive and by setting your browser to block all cookies or similar technologies or warn you before they are stored.

5) How We Use Data

We will use the Personal Information you provide in a manner that is consistent with this Privacy Policy.

When you visit our Sites, we may use the data in the manner described in Section 2 above. You can use many features of our Sites without providing any Personal Information, however, you may not be able to use certain services.

If you provide Personal Information to us directly in another manner and for a specified reason, we may use the Personal Information in connection with the reason for which it was provided, such as deliver the product or service you requested, answer the question you posed, or diagnose a technical support issue. We may use it to send you product or service notices that may be of importance to you, prevent, detect or investigate illegal or fraudulent activity, or use it as otherwise disclosed to you when you provide the information. We may use this information to contact you in the future to tell you about services we believe will be of interest to you. When we contact you for this purpose, we will give you the opportunity to "opt-out" from receiving further such communications.

With regard to customer employee data that DealerPILOT collects through web and mobile technologies in accordance with a customer's instructions as set forth in our customer contract, we will only use that employee data to provide products and services consistent with those customer instructions.

6) Our Disclosure of Your Personal Information

DealerPILOT will not use, share or distribute that your Personal Information except: i) internally and with its service providers and/or subcontractors as required to deliver its products and services, ii) as otherwise described in the contract between DealerPILOT and our customer, iii) as necessary to maintain the security of our products, iv) as required by applicable law, v) or as otherwise set forth in the subsequent paragraphs of this Section directly below.

DealerPILOT does not sell or rent your Personal Information to third parties for promotional purposes.

There are however, certain circumstances in which we may share your Personal Information with certain third parties without further notice to you, including:

Service providers, subcontractors, agents, partners and related third parties: We sometimes hire other companies to perform certain business-related functions. Examples include mailing information, hosting and/or maintaining databases and processing payments. When we employ another party to perform a service or function, we may need to provide them with access to certain Personal Information. In that event, we only provide them with the information that they need to perform their specific service or function.

Legal Requirements: We may also disclose your Personal Information if required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, (ii) protect and defend our rights or property, (iii) act in urgent circumstances to protect the personal safety of users of a Site or the public, or (iv) protect against legal liability.

Business Transfers: As we develop our business, we might sell or buy businesses or assets. In the event of a sale, merger, reorganization, dissolution or similar event relating to all or a portion of our business, assets or a Site, Personal Information may be part of the transferred assets.

7) Access and Control of Personal Data

When visiting our Sites you can use many Site features without providing any Personal Information, but you may not be able to use certain services through our product web and mobile technologies. (You can learn how cookies and similar technologies collect data on our Sites in Section 2 above.)

Employees of DealerPILOTs customers should contact the appropriate person within their employer's organization with whom they have a business relationship to understand what employee information is provided by the employer to DealerPILOT so that DealerPILOT may deliver its products and services to the employer.

8) Exclusions

This Privacy Policy shall not apply to any unsolicited information you provide to us through our Sites or any other means. This includes, but is not limited to, information posted to any public areas of our Sites, such as bulletin boards, any ideas for new products or modifications to existing services, and other unsolicited submissions including all User Content as that term is defined in our applicable Terms of Use (collectively, "Unsolicited Information").

All Unsolicited Information shall be deemed to be non-confidential and we shall be free to reproduce, use, disclose, and distribute such Unsolicited Information to others without limitation or attribution. Please also note that any Personal Information or other information you provide to be displayed in your publicly available online profile, or post in Site forums will be displayed for others to see and thus will not be subject to the terms of this Privacy Policy. We cannot and will not be responsible for what third parties do with any Personal Information or other information that you choose to make publicly available. As such, we advise that you exercise great care in determining what Personal Information or other information you choose to make publicly available.

9) Children

We do not knowingly collect Personal Information from children under the age of 13. If you are under thirteen, please do not submit any Personal Information to DealerPILOT. If you have reason to believe that a child under the age of 13 has provided Personal Information to DealerPILOT, please contact us, and we will endeavor to delete that information from our databases.

10) Links to Other/3rd Party Websites

Our Sites may frame or contain references or links to other websites not owned, operated or controlled by DealerPILOT, and their privacy policies may differ from ours (the "External Sites"). DealerPILOT is not responsible for the privacy policies and procedures of External Sites and the privacy policies and procedures we describe here do not apply to External Sites. We recommend that you read and understand the privacy policies of External Sites.

11) Security

We take commercially reasonable steps to protect the Personal Information provided to DealerPILOT from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from DealerPILOT may not be secure. Therefore, you should therefore take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any Personal Information to us or our service providers electronically.

Users of our Sites and online web and mobile products and services are responsible for maintaining the security of their passwords, user name or ID or other form of authentication needed to access secure areas or services both in web and mobile technologies. We may suspend your access to a Site or one of our services, without notice and pending our investigation if a security breach is suspected.

12) Changes to Our Privacy Policy

At times it may be necessary for us to make changes to this Privacy Policy. Accordingly, we reserve the right to update or modify this Privacy Policy at any time and from time to time without prior notice. Please review this policy periodically, and especially before you provide any Personal Information to us. Your continued disclosure of Personal Information to us after any changes or revisions to this Privacy Policy shall indicate your agreement with the terms of such revised Privacy Policy.

13) How to Contact Us

In the event you have questions about this Privacy Policy or our information practices, or if you have a question concerning the handling of your Personal Information, you may reach us at:, or by postal mail sent to Privacy Officer, DealerPILOT InTune Solutions Inc., 16 Industrial Pkwy S., Aurora, Ont. L4G 0R4

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