Whether it is the employee experience, or a customer one, people are driven by enthusiasm and passion. Theirs and yours. This enthusiasm...

Maximizing attendance management for everyone's benefit In addition to COVID exhaustion, re-opening of personal service and return to...

The duty to accommodate can take many forms and relate to a variety of protected grounds that may require some type of modification to a...

As we continue our focus on safety, more and more situations that are brought forward could have been avoided by paying closer attention...

Many of us can remember a time when Health and Safety seemed like not much more than first aid kits and fire alarms. The temptation to...

If there is one word that could have summarized business operations in 2021 it could have been compliance. Ensuring that we met multiple...

One of the most common challenges that we hear about is recruitment. The interesting element is that when we dive in further, recruitment...

As we head into the 2nd quarter of the year, there are rapid changes occurring in multiple provinces, as well as some previously...

As we round the corner into April, we need to be reminded of the impact that spring can have on our operations and our people. Regardless...

As jurisdictions across Canada reduce or eliminate COVID related restrictions, the return to "regular" operations seems like an immediate...

The need for training and investing in top talent has never been clearer. Virtual training has also become a standard learning method for...

As companies adopted digital technology to adapt to the new work behaviors since Covid-19, several aspects of work - from how we work, to...

Dealerships are often experiencing adrenaline fueled days with looming deadlines and the pressure of missing opportunities that are seen...

On February 17th, 2022 the next phase of measures will be eased. Effective February 17th, there will be multiple changes to public health...

Like many other provinces, Prince Edward Island has announced their transition plan to ease public health measures. Effective February...

Effective February 8, 2022 Manitoba will have most restrictions relaxed. This includes a change to the retail capacity limits. Retail...

As a follow up to Manitoba's launch of updated accessibility legislation, the government has announced a number of requirements that...

The Ontario government has announced a gradual easing of restrictions. Many restrictions related to personal gatherings and outings,...

As we advanced through the COVID process, each province developed a system to track progress in phases. These systems were indicators...

As we enter 2022 with the addition of the Omicron variant, many of us are struggling with staffing concerns and categorizing of leave...